Cluster Manager

Cluster Manager – HNB General Insurance Limited Trincomalee

Job Overview

HNB General Insurance Limited is inviting applications for the position of Cluster Manager – Distribution Division in Trincomalee. The role focuses on managing the performance of the allocated cluster, supporting sales teams, developing agents, driving business results and ensuring compliance with company and regulatory standards.

Position Details

Job Title: Cluster Manager – Distribution Division
Company: HNB General Insurance Limited
Location: Trincomalee, Sri Lanka
Industry: Insurance
Employment Type: Not specified in the advertisement

Company Overview

HNB General Insurance is an insurance company licensed by the Insurance Regulatory Commission of Sri Lanka (IRCSL). The company is seeking an experienced professional to manage and develop its insurance distribution operations in the Trincomalee cluster.

Qualifications & Experience

• Passed G.C.E. Advanced Level (A/L).
• Preferably possess a professional qualification in Sales or Marketing, or a Bachelor’s degree.
• Minimum 5 years of experience in insurance distribution management.
• Excellent communication and public relations (PR) skills.
• Ability to work effectively under pressure.
• Fluency in all three languages will be considered an added advantage.
• Experience in developing and implementing training programmes for sales agents will be beneficial.

Key Responsibilities

• Visit low-performing agents and ME’s within the allocated cluster and provide on-the-job coaching to improve their performance.
• Monitor, control and follow up on activities within the allocated cluster to ensure adherence to company policies and standards.
• Manage the overall performance of the allocated territory by setting targets, evaluating performance metrics and implementing strategies to achieve desired results.
• Provide guidance and support to sales staff within the cluster to help them meet targets and maximize their potential.
• Collaborate with other departments to ensure smooth operations and effective communication within the cluster.
• Identify areas for improvement and implement corrective actions when necessary.
• Analyze market trends and competitor activities to identify opportunities and threats within the cluster.
• Foster a positive work environment by promoting teamwork, collaboration and professional development.
• Act as a liaison between senior management and agents within the cluster.
• Communicate company policies, goals and expectations to agents.
• Ensure compliance with regulatory requirements and ethical standards within the allocated territory.
• Prepare and present regular reports on cluster performance to senior management.
• Stay updated on industry developments and best practices to continuously improve performance and drive innovation.
• Develop and implement training programmes for agents within the cluster to enhance their skills and knowledge.
• Promote accountability and excellence through effective leadership and performance management strategies.

Required Skills

• Strong leadership and people-management skills.
• Excellent communication and PR skills.
• Sales and business development skills.
• Ability to coach, guide and motivate sales agents.
• Strong performance-management capabilities.
• Ability to analyze market trends and competitor activities.
• Target-setting and performance-monitoring skills.
• Ability to work under pressure.
• Strong teamwork and collaboration skills.
• Good understanding of compliance and ethical standards.
• Fluency in all three languages will be an added advantage.

Salary & Benefits

The advertisement does not specify a fixed salary or detailed benefits package.

How to Apply

Interested candidates should send their CV, including the contact details of two non-related referees, to:

Email: careers@hnbgeneral.com

Application Deadline: Within 7 days of the advertisement.

Important Notes

• The position is based in Trincomalee and belongs to the Distribution Division.
• A minimum of 5 years’ experience in insurance distribution management is required.
• A/L qualification is required, with a professional qualification in Sales/Marketing or a Bachelor’s degree preferred.
• Fluency in all three languages is an added advantage.
• Candidates should be able to work under pressure.
• The role involves managing agents, sales staff, territory performance and business targets.
• The advertisement does not specify a fixed salary amount.
• Applications should include contact details of two non-related referees.
• Applications should be submitted within 7 days of the advertisement.

Job Category: Banking & Insurance | Management | Sales & Marketing | Private Jobs