Branch Manager – Sterling Automobiles Lanka (Pvt) Ltd

Branch Manager – Sterling Automobiles Lanka (Pvt) Ltd

Job Listing Details

• Job Title: Branch Manager – Sterling Automobiles Lanka

• Location: Colombo, Sri Lanka

• Job Type: Full Time

• Job Category: Automotive / Management / Operations / Customer Service

• Company Name: Sterling Automobiles Lanka (Pvt) Ltd

• Application Email: cv@sterling.lk

• Contact Number: 077 338 8388

• Closing Date: Open Until Filled

Job Description

We Are Hiring! Sterling Automobiles Lanka (Pvt) Ltd is looking for a Branch Manager.

Sterling Automobiles Lanka (Pvt) Ltd, established in 2007, is one of Sri Lanka’s leading automotive service providers. We are seeking a dynamic and experienced Branch Manager to lead our Aftercare & Guarantee operations and drive service excellence.

Key Responsibilities

The successful candidate will be responsible for:

• Operations Management: Manage day-to-day branch operations to ensure efficient and high-quality service delivery.

• Service Oversight: Oversee automotive repairs, servicing, and customer care functions.

• Compliance: Ensure compliance with company standards, ISO certifications, and safety protocols.

• Team Leadership: Lead, coach, and develop service advisors, technicians, and support staff.

• Performance Targets: Achieve branch targets related to revenue, service quality, and customer satisfaction.

• Customer Relations: Handle customer inquiries and resolve complaints professionally.

• Coordination: Coordinate with Head Office to implement company policies and reporting requirements.

Qualifications & Skills

Candidates should meet the following criteria:

• Education: Bachelor’s Degree in Business Management, Automotive Engineering, or a related field.

• Experience:

  • Minimum 5 years of managerial experience in the automotive industry.

• Skills:

  • Proven leadership and people-management capabilities.

  • Results-driven, self-motivated, and passionate about excellence.

  • Strong problem-solving and decision-making skills.

  • Exceptional communication and customer-service abilities.

  • Excellent organizational skills with the capacity to manage multiple priorities.

  • Ability to perform effectively under pressure.

How to Apply

If you are a proactive leader who can balance customer expectations with business goals, we invite you to join our growing team.

1. Email Application: Send your CV to cv@sterling.lk.

2. Contact: For inquiries, call 077 338 8388.

Sterling Automobiles Lanka – The Best for Your Beast.