Banking Assistant (Nuwara Eliya)

Banking Assistant (Nuwara Eliya) – DFCC Bank

Looking for the latest Banking Assistant jobs in Sri Lanka? DFCC Bank PLC is inviting applications for the position of Banking Assistant at its Nuwara Eliya Branch. This is an excellent opportunity for banking professionals with commercial banking experience to join one of Sri Lanka’s leading licensed commercial banks and build a rewarding career in the financial services industry.

Job Overview

DFCC Bank is seeking a customer-focused and dedicated Banking Assistant to support branch operations at its Nuwara Eliya Branch. The selected candidate will be responsible for handling day-to-day branch operations, delivering exceptional customer service, and ensuring compliance with the Bank’s policies and regulatory guidelines.

Job Category:

• Banking & Insurance
• Private Jobs

Job Location: Nuwara Eliya District, Sri Lanka

Position Details

Position: Banking Assistant

Company: DFCC Bank PLC

Industry: Banking & Financial Services

Employment Type: Full-Time

Work Location: Nuwara Eliya, Nuwara Eliya District, Sri Lanka

Company Overview

DFCC Bank PLC is one of Sri Lanka’s leading licensed commercial banks, offering a wide range of innovative banking and financial solutions to individuals, businesses, and corporate clients. Renowned for its customer-centric approach, digital innovation, and financial excellence, DFCC Bank continues to provide rewarding career opportunities across its nationwide branch network.

Recognized as a Great Place to Work® Certified organization, DFCC Bank is committed to creating an inclusive workplace where employees can grow professionally while delivering exceptional customer experiences.

Qualifications & Experience

Applicants should possess the following qualifications and experience:

• Minimum of two years of experience in commercial banking.
• Experience in branch banking operations will be an advantage.
• Knowledge of credit operations and lending processes will be an added advantage.
• Fair knowledge of the Bank’s products and services.
• Strong interpersonal and communication skills.
• Passion for delivering excellent customer service.

Key Responsibilities

• Perform all operational activities at the branch efficiently.
• Deliver exceptional customer service to all customers.
• Ensure compliance with the Bank’s policies, procedures, and regulatory requirements.
• Support smooth day-to-day branch operations.
• Assist customers with banking products and services.
• Maintain accuracy and confidentiality in banking transactions.
• Contribute to achieving operational excellence within the branch.

Required Skills

• Commercial banking knowledge.
• Branch operations experience.
• Customer service excellence.
• Communication and interpersonal skills.
• Attention to detail and accuracy.
• Teamwork and collaboration.
• Time management and organizational skills.
• Knowledge of banking regulations and compliance.

Salary & Benefits

• Attractive and competitive remuneration package.
• Performance-based rewards and career progression opportunities.
• Professional development and continuous learning.
• Opportunity to work in a Great Place to Work® Certified organization.
• Inclusive and supportive working environment.

How to Apply

Interested candidates should submit their application using the application button provided with this job post.

Email: recruit@dfccbank.com

Please indicate “Banking Assistant – Nuwara Eliya Branch” as the subject of your email application.

Application Closing Date: 13 July 2026

Important Notes

• This position is based at the Nuwara Eliya Branch.
• Recruitment is based solely on merit and competency.
• Any form of canvassing will result in disqualification.
• Only shortlisted candidates will be contacted for interviews.
• DFCC Bank PLC is an Equal Opportunity Employer.