Banking Assistant (Katugasthota)

Banking Assistant (Katugasthota) – DFCC Bank

Banking Assistant (Katugasthota) – DFCC Bank

Looking for the latest Banking Assistant jobs in Sri Lanka? DFCC Bank PLC is inviting applications for the position of Banking Assistant at its Katugasthota Branch. This is an excellent opportunity for banking professionals with commercial banking experience to join one of Sri Lanka’s leading licensed commercial banks and build a rewarding career in the financial services sector.

Job Overview

DFCC Bank is seeking a customer-focused and dedicated Banking Assistant to support the day-to-day operations of its Katugasthota Branch. The successful candidate will be responsible for handling branch operational activities, delivering exceptional customer service, and ensuring compliance with the Bank’s policies and regulatory guidelines.

Job Category:

• Banking & Insurance
• Private Jobs

Job Location: Kandy District, Sri Lanka

Position Details

Position: Banking Assistant

Company: DFCC Bank PLC

Industry: Banking & Financial Services

Employment Type: Full-Time

Work Location: Katugasthota, Kandy District, Sri Lanka

Company Overview

DFCC Bank PLC is one of Sri Lanka’s leading licensed commercial banks, offering innovative banking and financial solutions to individuals, SMEs, and corporate clients. With a strong reputation for customer-centric banking, digital innovation, and financial excellence, DFCC Bank provides rewarding career opportunities for professionals seeking long-term growth in the banking industry.

Recognized as a Great Place to Work® Certified organization, DFCC Bank is committed to creating an inclusive and performance-driven workplace where employees are encouraged to grow, innovate, and succeed.

Qualifications & Experience

Applicants should possess the following qualifications and experience:

• Minimum of two years of experience in commercial banking.
• Experience in branch operations is required.
• Knowledge of branch credit operations will be an added advantage.
• Fair knowledge of the Bank’s products and financial services.
• Good interpersonal and communication skills.
• Strong commitment to delivering excellent customer service.

Key Responsibilities

• Perform all operational activities at the branch efficiently and accurately.
• Deliver exceptional customer service while handling customer transactions and inquiries.
• Ensure compliance with the Bank’s policies, procedures, and regulatory requirements.
• Support the smooth day-to-day functioning of branch operations.
• Assist customers with banking products and services.
• Maintain accurate banking records and documentation.
• Contribute to achieving operational excellence and service quality.

Required Skills

• Commercial banking operations.
• Customer service and relationship management.
• Branch operations knowledge.
• Communication and interpersonal skills.
• Attention to detail and accuracy.
• Knowledge of banking products and services.
• Teamwork and collaboration.
• Time management and problem-solving abilities.

Salary & Benefits

• Attractive and competitive remuneration package.
• Performance-based rewards and career advancement opportunities.
• Professional development and continuous learning.
• Opportunity to work in a Great Place to Work® Certified organization.
• Inclusive and supportive working environment.

How to Apply

Interested candidates should submit their application using the application button provided with this job post.

Email: recruit@dfccbank.com

Please indicate “Banking Assistant – Katugasthota Branch” as the subject of your email application.

Application Closing Date: 13 July 2026

Important Notes

• This position is based at the Katugasthota Branch.
• Recruitment is based solely on merit and competency.
• Any form of canvassing will result in disqualification.
• Only shortlisted candidates will be contacted for interviews.
• DFCC Bank PLC is an Equal Opportunity Employer.