Pinnacle Relationship Manager – DFCC Bank

Pinnacle Relationship Manager – DFCC Bank

Job Overview

Job Title: Pinnacle Relationship Manager
Company: DFCC Bank PLC
Location: Gampaha Branch, Sri Lanka
Job Type: Full-Time
Department: Pinnacle Banking / Relationship Management

DFCC Bank is seeking an experienced banking professional to join its Gampaha Branch as a Pinnacle Relationship Manager. The successful candidate will be responsible for managing and growing a portfolio of high-net-worth clients while delivering exceptional customer service and maximizing business opportunities.

Position Details

Organization: DFCC Bank PLC
Branch: Gampaha Branch
Position: Pinnacle Relationship Manager
Industry: Banking & Financial Services
Employment Type: Full-Time

Company Overview

DFCC Bank PLC is one of Sri Lanka’s leading commercial banks with a strong reputation for innovation, customer-centric banking solutions, and sustainable growth. The bank offers rewarding career opportunities for professionals who are passionate about delivering excellence and building long-term customer relationships.

Qualifications & Experience

• Minimum 7 years of executive-level experience in the banking or finance sector.
• Experience handling high-net-worth (HNW) clients.
• Degree or full professional qualification acceptable to the bank.
• Pleasant, confident, and outgoing personality.
• Strong communication skills in English.
• Proven ability to build and maintain client relationships.
• Strong understanding of banking and financial products.

Key Responsibilities

• Manage and grow the branch’s high-net-worth client portfolio.
• Identify opportunities to maximize revenue and profitability through cross-selling.
• Develop and maintain strong relationships with existing and prospective clients.
• Understand customer needs and recommend suitable banking solutions.
• Manage client interactions and ensure a superior banking experience.
• Deliver exceptional customer service and maintain high levels of client satisfaction.
• Contribute to branch growth by expanding the premium customer base.
• Support the achievement of business and relationship management targets.

Required Skills

• Relationship management expertise.
• Wealth and premium banking knowledge.
• Customer service excellence.
• Sales and cross-selling abilities.
• Business development skills.
• Communication and interpersonal skills.
• Negotiation and networking capabilities.
• Client portfolio management.
• Problem-solving and decision-making skills.

Salary & Benefits

• Competitive remuneration package.
• Opportunity to work with a leading commercial bank.
• Career advancement opportunities within DFCC Bank.
• Exposure to premium and high-net-worth banking segments.
• Professional development and training opportunities.

How to Apply

Interested candidates should submit an updated CV or a completed DFCC Bank application form via email.

Please mention the position applied for as:

Pinnacle Relationship Manager – Gampaha Branch

Applications should be submitted within 7 days of the advertisement date.

Only shortlisted candidates will be contacted for further recruitment procedures.