Receptionist – Union Assurance PLC

Receptionist – Union Assurance PLC

Job Overview

Union Assurance PLC is currently seeking a professional and customer-focused Receptionist to join its Human Resources team in Colombo 03. This role is ideal for candidates with excellent communication skills and front office experience who can create a welcoming and efficient office environment while supporting administrative operations.

Position Details

• Job Title: Receptionist
• Company: Union Assurance PLC
• Location: Colombo 03, Sri Lanka
• Industry: Insurance / Corporate Services
• Job Type: Full Time
• Employment Type: Permanent

Company Overview

Union Assurance PLC, a member of the John Keells Group, is one of Sri Lanka’s leading insurance providers known for delivering trusted life insurance and financial protection solutions. As part of the prestigious John Keells Holdings Group, the company offers excellent career development opportunities and a professional work environment focused on employee growth and customer excellence.

Qualifications & Experience

• Minimum G.C.E. A/L qualification
• Diploma in Administration or a related field will be an added advantage
• Previous experience in a receptionist, front office, or customer service role is preferred
• Strong communication and interpersonal skills
• Good organizational and multitasking abilities
• Professional appearance and customer-friendly attitude

Key Responsibilities

• Manage front desk and reception operations efficiently
• Welcome and assist visitors, clients, and staff professionally
• Handle incoming phone calls, emails, and inquiries
• Provide administrative and clerical support to internal departments
• Maintain visitor records and office communication systems
• Coordinate appointments and meeting schedules
• Ensure a professional and welcoming office environment
• Support daily office operations and customer service activities

Required Skills

• Excellent verbal and written communication skills
• Strong interpersonal and organizational abilities
• Customer service and front office management skills
• Proficiency in MS Office applications including Word, Excel, and Outlook
• Ability to multitask and work under pressure
• Professional presentation and positive attitude
• Time management and administrative coordination skills

Salary & Benefits

• Attractive remuneration package
• Opportunity to work with a leading corporate organization
• Professional and supportive working environment
• Career growth opportunities within the John Keells Group
• Exposure to corporate administration and customer service operations

How to Apply

Interested candidates are requested to send their CVs to the email address below.

Email: Careers@unionassurance.com

Company:
Union Assurance PLC
A John Keells Company
Colombo 03, Sri Lanka

Important Notes

• Only shortlisted candidates will be contacted
• Reference checks may be conducted during the recruitment process
• Applicants should possess strong communication and customer handling skills
• Union Assurance PLC is an equal opportunity employer and welcomes applications from suitably qualified individuals
• Candidates with front office or customer service experience will have an added advantage