Senior Executive | Assistant Manager (CRM)

Senior Executive | Assistant Manager (CRM) – Hameedia

Job Overview

Hameedia is inviting applications from dynamic, customer-focused professionals for the position of Senior Executive / Assistant Manager – Customer Relationship Management (CRM). The successful candidate will take ownership of the company’s CRM and loyalty ecosystem, focusing on customer engagement, retention, membership growth, and brand experience.

Position Details

• Job Title: Senior Executive / Assistant Manager – CRM
• Company: Hameedia
• Industry: Fashion & Lifestyle
• Employment Type: Not specified
• Application Deadline: Within 14 days from the date the advertisement was posted

Company Overview

Hameedia is a Sri Lankan fashion and lifestyle brand established in 1949. The company is looking for a self-driven professional to strengthen customer relationships and develop its loyalty programme.

Key Responsibilities

• Lead and grow the customer loyalty programme.
• Drive customer retention and membership growth.
• Manage CRM data and prepare performance reports.
• Execute loyalty campaigns, events, and customer engagement activities.
• Build relationships with VIP customers and develop strategic partnerships.
• Improve customer engagement and strengthen the overall brand experience.

Qualifications & Experience

• 3–5 years of experience in CRM or marketing.
• Experience in the retail, fashion, or lifestyle industry is preferred.
• Strong understanding of customer engagement and brand experience.
• Good copywriting, communication, and presentation skills.
• Ability to analyse data and translate insights into actionable strategies.
• Energetic, detail-oriented, and passionate about building customer relationships.

Required Skills

• Customer relationship management.
• Loyalty programme management.
• Customer retention and membership development.
• Data analysis and performance reporting.
• Campaign planning and execution.
• Communication, presentation, and copywriting.
• Relationship building and strategic partnership management.

Salary & Benefits

Salary details and employee benefits are not specified in the advertisement.

How to Apply

Interested candidates should email their CV to the following address:

• Email: careers@hameedia.com
• Email Subject: Senior Executive / Assistant Manager – CRM

Applicants should submit their CV within 14 days from the date the advertisement was posted.

Important Notes

• Candidates should have 3–5 years of relevant CRM or marketing experience.
• Retail, fashion, or lifestyle industry experience is preferred.
• Only the application email and submission timeframe are provided in the advertisement; no specific calendar deadline is mentioned.